Work Hours Audit

ChefsClub case

Felipe Vieira, CTO of ChefsClub, talks about the company's partnership with Sofist, which has made it possible to reach 99% of users without experiencing a crash in the app stores.

Results

Increased app store ratings

99% of users have no experience of crashes

One Day Testing: a strategy for quick and efficient decision-making

Creative testing scenarios that result in more meaningful insights for improving the user experience

Freeing up the time of strategic people and increasing the team's confidence in the product

Challenge

Improve the stability users perceive in the app and reduce issues that could negatively impact the user experience, app store ratings, and trust in the product.

Risk Averted

Crashes, a decline in mobile performance, and a loss of trust.

Sofist's Performance

Support for validating the digital experience with a focus on rapid decision-making and product improvement.

What has changed in the operation

The initiative improved confidence in the mobile experience and reduced the risk of crashes affecting users. This freed up key personnel to focus on more important decisions and strengthened the perception of the app's quality.

Sofist symbol in white

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