System resilience

Hyperativa case 

Through a very close relationship with Sofist, Hyperativa has already managed to improve the conversion of campaigns and provide support for 8 times more simultaneous users through stress tests.

Results

Guaranteed quality in deliveries

Mapping process gaps

Improved campaign conversion

Support for 8 times more simultaneous users through stress tests

Decreased demand for support

Synergy with customer challenges

Proximity and agility in deliveries

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Challenge

Increase the resilience of digital campaigns and protect conversions during periods of peak exposure, reducing the risk of instability, performance loss, or an increase in support requests.

Risk Averted

Loss of conversions, instability, and increased demand for support.

Sofist's Performance

Support to increase resilience, confidence, and operational capacity during periods of peak demand.

What has changed in the operation

The operation began to support more concurrent users with greater reliability. For leadership, this meant more secure campaigns, a lower risk of a drop in conversion rates, and greater predictability in critical actions.

Sofist symbol in white

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