Work Hours Audit
Juliana Dias, Software Engineering Manager at iFood, talks about the partnership with Sofist to promote excellence in the user experience of its app, increase quality assurance, and, as a result, improve the conversion of visits into orders through agile testing.
Results
More than 60% reduction in bugs in production
Variety of test types
Tests simulating real user behavior
Quality from specification
Optimization of the operation: reduction of test scenarios needed to find a critical problem, from 10 to 3
Agile testing focused on highly relevant scenarios
Reduce production failures and increase confidence in large-scale digital journeys, safeguarding the user experience and conversion rates in a high-volume, continuous-use environment.
Bugs in production, a poorer user experience, and lower conversion rates.
Supporting quality improvement in a large-scale digital operation.
The operation became more efficient at identifying relevant issues and reducing bugs in production. This improved the in-app experience and gave the teams greater confidence to tackle critical tasks.
