

Work Hours Audit
Diego Campos, CTO of Reclame Aqui, talks about his experience working with Sofist and how the testing project contributed to disseminating a quality mentality within the company.

Results
High perception of quality and return on investment
Short-term improvements in site conversion
Reduction of bugs and problems in the developed product
Implementation of a strong quality culture in development in less than 6 months
Strengthen the quality mindset on a digital platform that is relevant to consumers and businesses, reducing bugs and improving the perceived value of the product.
Bugs, lower conversion rates, and a perception of low quality.
Supporting the development of a culture of quality and reducing product issues.
The company has fostered a culture of quality that is more deeply embedded in product development and has led to noticeable improvements in the product. This has helped link quality to conversion, user experience, and return on investment.